CONTEXT helps Phonak speak human – and be heard!

Phonak is a global leader in hearing technology: designing and developing next-generation hearing solutions globally. When it came time to speak directly to consumers, they needed content that could cut through the noise. Enter CONTEXT.

From audiology to everyday language

Phonak’s products are advanced: high-tech, finely tuned, and clinically robust. But the people using them don’t want jargon; they want to know how their lives will get better. CONTEXT was brought on to support the launch of a new suite of consumer brochures, with one goal: translate technical excellence into everyday clarity.

Helping the message land

We worked closely with the Phonak team to develop language that was warm, approachable, and focused on real-life impact. We took complex engineering specs and transformed them into stories about staying connected, enjoying conversations, and rediscovering the joy of sound. From layout-friendly lines to benefits-led messaging, it was all about turning information into inspiration.

What value did we bring?

We made hearing enhancement feel human. CONTEXT helped shape a tone that connected clinical expertise with consumer emotion—without dumbing down the technical. The result? Clear, confident, content compassionately crafted. Because great brands deserve to be heard.

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